Support

Questions, bug reports, or anything else: email support@thegmas.com. We read every message.

Frequently asked

How do I reset my password?

In the app, on the sign-in screen, tap "Forgot password?" and enter your email. Check your spam or junk folder if it doesn't show up in your inbox within a few minutes, especially the first time.

How do I delete my account?

Inside the app: Settings › Delete account. Or sign in at thegmas.com/delete-account to do the same thing from the web. Either way it's immediate and permanent and removes everything: your profile, growing areas, plants, logs, photos, and subscription record. Can't sign in either way? That same page has a request form; we'll action it within 30 days of you confirming by email.

How do I cancel my subscription?

GMas Pro is billed through the App Store or Google Play, so cancellation happens there, not in the app itself. On iOS: Settings › your name › Subscriptions. On Android: the Play Store app › Payments & subscriptions › Subscriptions.

Which zones does GMas support?

The planting calendar currently covers USDA zones 7b and 8a. Your profile still saves any zone you enter, and more zones are on the way.

Where does the AI diagnosis data go?

Photos and questions you send to Diagnose, Ask GMas, or a Season Review are sent to Anthropic's Claude to generate the answer. See the Privacy Policy for the full detail.